People Values

Our values are what we represent as a council and our behaviours are how we act to get things done to reach our potential.

Herefordshire Council’s culture

Our values are what we represent as a council and our behaviours are how we act to get things don here to reach our potential.

Our Values

  • People
    Treating people fairly, with compassion, respect and dignity.
  • Excellence
    Striving for excellence, and the appropriate quality of service, care and life in Herefordshire.
  • Openness
    Being open, transparent and accountable.
  • Partnership
    Working in partnership and with all our diverse communities.
  • Listening
    Actively listening to, understanding and taking into account people’s views and needs.
  • Environment
    Protecting and promoting our outstanding natural environment and heritage for the benefit of all.

Our Behaviours

  • People Focus
    Developing and implementing processes that work for our businesses and residents.
  • Personal Responsibility
    Taking personal responsibility for our own development and for our personal performance.
  • Focus on Outcomes
    Focusing on what we are achieving not where and when we are working.
  • Transparent and Accountable
    Our decision making is seen as transparent and shows clear accountability.
  • Busting Boundaries
    Working together across the organisation to deliver the best possible outcomes for residents.
  • Performance Balance
    Holding one another to account for what we do and how we do it, balancing support and challenge.
  • Valuing Difference
    Treating one another with respect – recognising and valuing differences.
  • Fixing Things
    Looking to continuously improve and making changes as a result

A place to live, work and thrive

If you want to make a difference, and are passionate about delivering this… we would love to hear from you